Healthcare & MedTech

When the software is part of the device, so is the evidence behind it.

Industry Overview

Your software does not ship alone. It ships inside a device that a notified body has to clear, a hospital has to trust and a clinician has to rely on without ever reading the code. What you demonstrate is not only that it works, but how you know — for every release, over the life of the product.

The evidence usually exists. It is spread across tools, teams and suppliers, produced as a by-product of development rather than designed for review. That holds until a submission, an audit or a field incident, when it has to be read as one file.

Industry Challenges

Three recur from start-ups to established manufacturers — whatever the device class.

[01]
Evidence assembled after the fact

Development tools are built to ship software, not to produce a technical file. Traceability from requirement to risk control to test ends up reconstructed ahead of each submission — at the point where gaps are most expensive to close.

[02]
Components you did not write

Libraries, operating systems and cloud services sit inside your safety classification. Their behaviour has to be justified, and their updates keep arriving after clearance.

[03]
AI features under two regimes

Machine-learning functions now fall under the MDR and the EU AI Act at the same time. Validation that satisfies one does not automatically satisfy the other, and a model that changes after release changes what “validated” means.

Regulatory & Compliance Landscape

As a manufacturer, you answer to a product regulation, lifecycle standards that reach from the software up to the system around it, and a growing layer of cybersecurity and AI rules — much of it assessed through the same conformity route.

MDR & IVDR

Software can be a device in its own right, and its classification decides whether a notified body is involved. A targeted revision of both regulations, including software classification, is in negotiation.

IEC 62304

The software lifecycle standard: safety classification, documented development and maintenance, and the handling of third-party software. A second edition is in drafting, extending it to health software and adding AI safety and cybersecurity practices. It is not expected before 2028.

ISO 14971

Risk management across the life of the product, with risk controls that must trace through to verification.

IEC 81001-5-1 & MDCG 2019-16

Security activities across the system lifecycle, and the cybersecurity expectations applied to connected devices.

EU AI Act

AI-enabled devices that need a notified body are high-risk AI systems, with obligations applying from August 2028 in parallel with the MDR. AI-native systems have to establish their risk classification and meet the obligations that follow from it.

How NG Intelix Helps

The technical file has to read as one argument. These are the three engagements that get it there — and keep it there after clearance.

[01]
Safety-Critical V&V

Independent verification against IEC 62304 and ISO 14971: software safety classification, traceability from requirement to risk control to test, and the verification evidence behind each link in that chain.

[02]
Compliance Readiness

A gap assessment against the MDR or IVDR, IEC 62304, IEC 81001-5-1 and the cybersecurity expectations now read alongside them — and, for the US market, the premarket cybersecurity information the FDA expects and the HIPAA safeguards that apply wherever the system touches protected health information.

[03]
AI System Validation

Machine-learning functions assessed under both regimes at once: the device regulation that clears them and the AI Act that governs them, including what happens when the model changes after release.

Outcome

AI-assisted clinical and operational decision-making that can go into service, with a smaller chance of a regulatory finding, a data leak, or a model being used for something it was never cleared for.

Relevant Expertise

Where our work in regulated medical software concentrates.

+ Enterprise clinical and records systems

Architected and delivered large-scale enterprise medical billing, document scanning and electronic records management systems, with role-based access and data security controls built in.

+ Graduate-level teaching

Developed and delivered graduate-level software security and DevSecOps courses at Carnegie Mellon’s Heinz College and School of Computer Science, training engineering leaders on health data privacy and software assurance.

+ The Open Group Security Forum

Active contribution to the Open Group Security Forum, establishing cross-industry enterprise security architectures and data-protection reference frameworks.

+ IEC 62304 lifecycle assessment

Safety classification, development and maintenance processes, and the handling of software you did not write.

+ ISO 14971 risk traceability

Risk controls followed through to the verification that shows each one works.

+ Device cybersecurity

Security activities across the system lifecycle under IEC 81001-5-1, read with MDCG 2019-16.

+ Software supply chain audit

SBOM-based analysis of libraries, operating systems and cloud services inside your device.

+ AI validation under two regimes

Evidence designed to satisfy the device regulation and the AI Act from the same work.

Make the next submission
the easy one.
Tell us which device, which class and which submission. We will tell you where the evidence stands.